Repairs & Servicing

We repair bikes

The heart of the bike shop beats to the rhythms of its workshop

Cycle Heaven workshop

We run the three busiest cycle workshops in the city. Although we repair and build thousands of bikes a year, we take great pride in the quality and consistency of our work and aim to deliver the best service in the city too. We maintain modern, fully equipped workshop, staffed by CYTECH accredited mechanics.

Our main repair workshops are CH at the Station and CH at the Angel on Bishopthorpe Road . You can book online at these sites. You can also use our main store, but there is more limited capacity here - as this this where all our retail bikes are prepared.

Service Packages

For a more comprehensive bike service you can choose from one of our packages. These offer better value because you save money by having a number of jobs done at once. All you pay is a simple flat labour fee with parts charged extra

Tune Up £60

A detailed check over with all the key adjustments.

Setup £95

A thorough service suitable for regularly used bikes. Suitable for fair weather riders.

Refit £130

A comprehensive service and deep clean suitable for heavily used bikes. Suitable for commuters.

Overhaul £175/200

A love bomb for your bike. Suitable for enthusiasts, bike lovers and and abusers!

Hourly rate £60

We offer...

Same day service for minor repairs including: punctures; fitting tyres, single cables, brake pads, chains and sprockets.
Same day service when you book in advance. For more substantial work we operate a booking in system. We aim to complete your repair on the day it is brought in, unless any unexpected replacement parts have to be ordered.
Our service packages are comprehensive and great value - see opposite...
Houly rate: £60 per hour.
Shimano Di2 Firmware upgrade £20 (recommended every 6-12 months).
Ebike diagnostics £30/£20. We've been selling ebikes for 20 years and are the largest ebike retailer in York. Our workshops are equipped for ebike servicing and accredited Bosch and Shimano service centres. We charge £30 for a standalone diagnostic check and software update; £20 when it's additonal to any service package.
Wheelbuilding. Custom wheel building is available at all stores, we can build any kind of bicycle wheel, big or small - further details here.
Specialist work. e.g. hub gears - we like hub gears and as a result have built up some fairly uncommon expertise in this area. If you have a problem with a hub gear that you need fixing, call us. If you want to convert a bike to hub geared system, call us. If you want your old three speed hub building into a modern rim, call us.

To book your bike in for repair - call us, or book online below...

At Cycle Heaven at the Station: Open: Weekdays 08.30-17.00
Tel: 01904 622701 / 630378
Book online at: CH@TS Workshop

At Cycle Heaven at the Angel:
Open: Tue-Sat 08.30-17.00
Tel: 01904 672059
Book online at: CH@TA Workshop,

At Hospital Fields Road:
Open: Mon-Sat 08.30-17.00
Sun 10.00-16.00
Tel: 01904 636578 / 651870